Contacting Your Union During This Health Crisis

Union Headquarters

707 Eighth Avenue (between 44th & 45th Streets)

New York, New York 10036

Before Arriving at the Office

Masks: All individuals will be asked to wear a mask into the building and to keep their mask on for the duration of any meeting where the vaccination status of individuals is unknown.

Meetings will be limited to groups of 5: Please do not arrive for a meeting with more than 5 individuals. Additional individuals will not be permitted to enter the building and will need to conference in by phone.


If you would like to contact us by phone, please call (212) 245-8100. If you call after hours, please leave a voicemail message using the appropriate routing link, and someone will return your call as quickly as possible.

Department Phone
HTC Main Phone (212) 245-8100
To reach your business agent for questions  regarding your contract, healthcare coverage, layoffs and shop closures Press 1
For the HEAT department for other questions about the COVID-19 pandemic, and union news and resources Press 2
For assistance with applying for unemployment insurancePress 3
For questions about dues Press 4
For the Hiring Enforcement Office Press 5
If you’re a non union worker interested in organizing your hotel or casino
Press 6
To be transferred to the Benefit FundsPress 7
For press inquiries
Press 8
And for all other questions, comments, or inquiries Press 9
To submit a job-related question about the Coronavirus situation Click here
For issues regarding this website, please write to: [email protected]
To contact a union organizer, please Click here

Health Related Informational Coronavirus Hotlines

Our Industry Wide Benefit Funds have set up special phone numbers, staffed Monday thru Friday 9:00 AM ­­ - 5:00 PM at the Health Centers to answer questions about the Coronavirus outbreak. These hotlines are available to all HTC-represented workers regardless of whether or not they are covered by the Industry Wide Health Care Plan.

Weekend and After Hours:

  • HTC-represented workers who are part of the Industry Wide Health Care Plan can call the Empire Nurse hotline at 1-877-825-5276.
  • HTC-represented workers who are covered by the Unite-Here Health Plan 100 and Plan 105 can call 1-800-222-1222.

Click here for more information, including Health Alerts and Fact Sheets, on the Employee Benefit Funds website.